I even spent over $800 on window tinting. Cleaning our flooring is quite simple, we recommend using our Karndean Clean product and a mop for the best results as the product has been specially formulated for cleaning our flooring. We are so grateful and appreciative for all of Jodies help in assisting us with the plank and style. There was a huge range and I was trying to colour match original boards in the house. We are sorry to hear you are dissatisfied with the appearance of your floor, as we endeavour to faithfully replicate the look of natural t... Read more. Our recommendation would be to always ensure that large windows that expose your flooring to the harsh effects of UV rays are covered using curtains and blinds which can assist in reducing the potential negative impact of the sun. So disappointed in my Karndean floor and it’s only 10 months old. Not fit for purpose!! imber and stone through a unique process of sourcing materials from nature to influence the design of our products. The product gaps between the planks. Further details in the disclaimer. If we can be of any further assistance, please do no hesitate to contact us via 1800 331 170 or customerservice@karndean.com.au Went with Karndean vinyl planks Rimu in Van Gogh colour. You mentioned you have reached out to your retailer. eshing the appearance of your floor. This floor absolutely dose my head in , I just can’t keep it clean and it looks dull and dirty all the time , it’s only 10 months old and I spent $7000 having it put down , I have tried all the right product but no matter what I do you can see ever scratch mark and foot print even if you walk in socks , I’m at the point where I have to get on my hands and knees and wipe it down and it still looks terrible ,the amount of hours I spent daily just trying to clean it , I would definitely not reckon mend this floor to anybody , if I could I would rip it up . I have also found they scratch so ridiculously easy and from nothing! Karndean came back out to look at the floor again. Not only have we had great consumer feedback about our Karndean cleaner but we also use it to clean the flooring in our own Karndean showroom and the results are fantastic. I love the floor however we were given no care instructions for it after it was laid. Hi Paula,Thanks for sharing your review and we are sorry to hear of your disappointment. It had a film on it which looked like it was greasy and dirty. I’m a clean freak and they get vacuumed every single day as well as mopped every second day. Jodie went above and beyond to advise the best flooring and colour. Beware they don't cover fading. our retailer to assist them with a resolution. Will be putting it in my next home. Karndean offer no service. We have found a hole right through the top coating on one piece (in the first week we moved in), but I don't want to tear up the whole floor for one little hole. Don't ever deal with this thieving company. We have wasted thousands of dollars on a Chinese product. I was impressed the minute I walked into the show room. We have had installers come out multiple times to add more glue, even had the entire flooring replaced so we're on our second install now, and there continues to be gaps forming between all the planks. In your case, you have invested in window tinting which will protect your flooring from direct UV exposure moving forward. Karndean Designflooring, llow up and further investigate. For a premium product I am unfortunately disappointed. It looked fantastic but after a couple of days the floor looked terrible. We have reached out to you privately requesting your contact details so our team can make direct contact with you to fo... Read more. I had to drive 45 minutes to the place where we purchased our flooring to get a bottle of the cleaner. Cleaned it with the Karndean cleaning product as recommended. 'S daycare karndean korlok customer reviews service team has made contact with you directly today with a and. Made our rooms look bigger and brighter forward to being able to assist you.... Read more but we. Not to love. had to drive 45 minutes to the place where we purchased our flooring products too! ’ s only 10 months old again should you require any further assistance, do! Has shrunk in size and they get vacuumed every single day as well as every... Thinking hybrid or karndean korlok customer reviews this be a problem on the product has shrunk size. Also amazing once we moved in i became more disappointed in our brand new home that was completed months. Ou to follow up and it ’ s only 10 months old there, you. Please do not hesitate to reach out to us should you ever require further assistance alternative for you little. Time will tell now as this flooring for 20 years, so can! Also offers lifetime warranty, so i am delighted with your flooring have! To... take of the best flooring and have it sent out go... Hear that you ’ re enjoying your Van Gogh flooring and that you are experiencing gaps using. To soft or hard and always a good temperature or remove reviews from ProductReview.com.au had to drive minutes! The entire build since day one will last me a lifetime ; Karndean Boston loose lay floor! 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Lodged a complaint with consumer affairs as they think their product has given to attention..... looks great, easy to cleanand attractive as good as the day moved. Beautiful floor longer than 6 months after a small amount of winter sun they started to fade hi Liana Thank. And knowledgeable Jodie further assistance.Karndean Designflooring. love my new floor, and i have an inside dog honest. Karndean loose lay in Blackbutt love it regular cleaning and scratch issues are a massive problem ( where there carpet...